On-site Service Technicians
Our network of authorized on-site service technicians is there when customers need help.
ALLSTATE PROTECTION PLANS EXPRESS
the fastest way to offer the protection plans your customers want
Many retailers worry that launching a protection program will be a complex, time-consuming, resource-intensive process. Plus, you may have real questions about the service that new, unknown providers can offer.
Allstate Protection Plans Express with our Falcon API is a turnkey solution any retailer can use to launch an Allstate Protection Plans program in days rather than months. So you can quickly start providing your customers the peace of mind only Allstate product protection can offer.
When it comes to product protection, working with a brand your customers know and trust makes a real difference. That’s something only Allstate Protection Plans can offer.
71% of consumers say they would prefer Allstate Protection Plans over our competitors.
76% of Allstate Protection Plan customers have purchased more than one plan across our multiple partners.
We get your customers back up and running quick and easy, with no hassles.
Plans for portable electronics like phones, laptops, and tablets cover drops, spills, and life's accidents.
When repairs are needed, we pay for shipping to and from our repair center.
Mechanical and electrical failures plus product breakdowns are covered after the manufacturer's warranty expires.
We cover 100% parts and labor for all approved claims with no hidden fees. (Smartphone plans do include a deductible.)
Your customers can file a claim online anytime, anywhere. Most online claims take less than 10 minutes.
Many of our refrigerator and freezer plans cover up to $300 of spoiled food caused by the mechanical failure of the protected appliance.
Many of our washer and dryer plans cover up to $50 for missed laundry caused by mechanical failure of the protected appliance.
Many of our furniture plans include free same-day stain removal kit shipment (when a claim is approved by 3pm ET).
Don’t see your question below? No worries. Quickly find the information you’re looking for on our FAQs page.
A manufacturer warranty provides consumes with limited coverage for select structural, mechanical, or electrical failures and defects. Not every product comes with a manufacturer warranty and they typically last for only 90 days to one year. Additionally, there are a number of issues, such as accidental damage (e.g., drops, cracks, spills) or power surges that are not covered under manufacturer warranties. Protection plans provide coverage over and above a manufacturer warranty and extend the coverage period by multiple years, giving the customer increased peace of mind for their purchase.
Protection plans provide coverage over and above a manufacturer warranty and extend the coverage period by multiple years, giving the customer increased peace of mind for their purchase. Additionally, there are a number of issues, such as accidental damage (e.g., drops, cracks, spills) or power surges that are not covered under manufacturer warranties, but are often covered in protection plans. A manufacturer warranty provides consumers with limited coverage for select structural, mechanical, or electrical failures and defects and typically lasts for a short period of only 90 days to one year. Not every product comes with a manufacturer warranty.
By offering customers the option of buying a protection plan, retailers increase consumer confidence and purchase intent by eliminating concerns about future costly repairs or out-of-pocket replacements.
Customers who buy and use their protection plans, and receive a quick resolution for their issue, show increased satisfaction and loyalty to the retailer.
Retailers enjoy increased margin for every protection plan purchased. And protection plans can be broadly sold, even for lower-priced items like small electronics.
Our merchant partners make money by keeping a portion of the fee they charge for each protection plan sold. In most cases, the merchant will have a variety of protection plan SKUs, each with an associated price that determines what they are paid for a given transaction.
Launching a program with Allstate Protection Plans is fast and easy. Merchant partners are provided an easy implementation guide, access our Allstate Protection Plans Falcon API, and will be up and running in hours. We also have a partner success team on standby to assist in the event of any questions.
Allstate offers protection plans for dozens of product categories and protects a broader assortment of products than any other provider. Common product categories include: electronics, mobile phones, appliances, smart home products, furniture, jewelry, and sporting equipment. If you have questions about a particular product category, please contact us here.
Upon purchasing a protection plan, customers will receive complete coverage details via an email or brochure, with information on how to file a claim. We provide customers with options to file a claim directly with Allstate Protection Plans online or over the phone from the convenience of their home, using our omni-channel claims platform.
Allstate Protection Plans has disrupted the product protection industry with our focus on building a truly consumer-centric service. We provide the industry's most robust claims platform, broadest service network, and the only trusted consumer brand. Today we support more than 130mm customers and tens of thousands of retail locations and ecommerce sites across more than a dozen countries. Our commitment to service excellence is further demonstrated by out longstanding partnerships with many of the world's largest retailers, hundreds of thousands of 5-star customer reviews, and dozens of industry awards.
Yes, we can provide merchant partners with marketing assets and guidelines that detail usage rights.
You can contact us at express@allstateprotectionplans.com.
Diversity, Equity & Inclusion at SquareTrade
At SquareTrade, diversity, equity, and inclusion are more than checking a box. Making an impact plus investing in and maintaining a positive, safe, and equitable workplace is one of our top priorities.
We are committed to enabling you to be your true and authentic self because that’s who we are. With integrity, our leadership and team members are committed to creating a customer-obsessed, employee-centric work environment where people always come first by fostering a diverse and inclusive company culture that promotes advancement and development of all employees, including those in marginalized and underrepresented communities.
Protection plans are what we sell, but service innovation and award-winning customer support are what we do. Help us take that to the next level, work with some amazing people, and help us change our industry for the better.
Allstate Protection Plans is a mission-driven company and our mission is simple.
Be the best protection plan company in the world. Continue to redefine our industry by turning a “bad” service category into something good for our customers and our partners. Change what people expect from protection plans.
How do we do it? By leading our industry in service innovation and feature differentiation for consumers and business partners across multiple verticals and product lines. By disrupting the status quo with digital-first, forward-thinking customer service that anticipates what people need. And by offering protection plans at a fair price that our customers and partners can feel good about.
Of course, no mission is possible without a great team—and our team is one of the best. We strive to create an entrepreneurial culture that attracts and develops world-class talent by offering exceptional career opportunity matched with humble, honest integrity.
Learn more
about us
Sustainability
On a mission to save our smartphones, electronics, appliances, furniture, and planet.
Treat every customer as if you were that customer.
Never stop asking how we can do things better.
Use resources wisely. Creativity, smart execution, and long-term thinking are free.
Be passionate about what you do. Make a difference. Get stuff done.
Hire the best. Then respectfully challenge them to do their best.
Be honest, be humble. Be you. With our customers, clients, competitors, and each other.
ready to grow your business with a service industry leader? let’s go
We cover dozens of product categories at many of the biggest retailers in North America. From major appliances to electronics to furniture, our service supplier network is part of what makes Allstate Protection Plans different. If you or your business provides fast, high-quality service to the U.S. or Canada, we'd love to hear from you.
Our network of authorized on-site service technicians is there when customers need help.
Our national network of qualified independent repair stores provides same-day repairs to customers in their local area for:
We partner with service centers that provide fast, high-quality, same-unit repairs for many product categories including:
To get started, click “apply now” to fill out our simple application form.
Know a high-performing service provider who would be a good fit for Allstate Protection Plans? If you refer them to us and they join our network, you could be eligible for a referral bonus.
Don’t see your question below? No worries. Quickly find the information you’re looking for on our FAQs page.
The documents and setup of your profile will only take one to two hours of your time. However, it may take a few days for the background check to be returned. The entire process from start to finish usually takes about seven to 10 days.
Yes. You are able to set up the area that you cover within your ServicePower profile.
You will receive all of your dispatches and complete all of your claims through ServicePower.
We will negotiate a flat rate that you will be paid per trip for labor.
You will be paid via direct deposit twice a month. If you do not opt in to be paid by direct deposit, you will be mailed paper checks.
You can join by registering in our online portal.
Servicers will need to review and sign our agreement, submit to certain verifications depending on the type of work you will be doing, and configure a ServicePower profile.
For more than a decade, we’ve been on a mission to disrupt the product protection category. We’ve done it with innovation, teamwork, and an obsession with customer service. But mostly, we’ve done it by following the golden rule: Treat others as you want to be treated.
That’s also the kind of work environment you’ll find at Allstate Protection Plans/SquareTrade. It’s a place where people are passionate about what they do. Where creativity and innovative thinking are our most precious resources. Where we never stop asking how we can do things better. And where we treat each other with respect, inclusiveness, and integrity.
Bitte registrieren Sie Ihre Geräte
Treat every customer as if you were that customer.
Never stop asking how we can do things better.
Use resources wisely. Creativity, smart execution, and long-term thinking are free.
Be passionate about what you do. Make a difference. Get stuff done.
Hire the best. Then respectfully challenge them to do their best.
Be honest, be humble. Be you. With our customers, clients, competitors, and each other.
diversity, equity and inclusion
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet adipiscing elit Lorem ipsum dolor sit amet adipiscing elit Lorem ipsum dolor sit amet adipiscing elit
Lorem ipsum dolor sit amet adipiscing elit
*Legal footnote for stats above goes here.
Protection plans are what we sell, but service innovation and award-winning customer support are what we do. Help us take that to the next level, work with some amazing people, and help us change our industry for the better.