Leadership

meet the Allstate Protection Plans leadership team

Mark Etnyre

Chief Financial Officer

Mark Etnyre

Mark leads SquareTrade’s finance organization, including the accounting, finance and analytics teams. Prior to joining SquareTrade, Mark was CFO at KIXEYE, Inc., a leader in mobile gaming, and LeapFrog Enterprises, Inc., a leader in children’s educational entertainment. Earlier in his career, Mark held a variety of financial leadership roles at Microsoft Corporation. He began his career in Deloitte in Chicago, IL working with clients across technology, manufacturing, distribution, and consumer/retail industries. Mark is a CPA (inactive) and graduated from Indiana University.

Zuqair Ali

Chief Information Officer

Zuqair Ali

As Chief Information Officer, Zuqair leads the global teams responsible for Product Management, Software Engineering and Information Technology. Zuqair brings a passion for creating and developing organizations committed to excellence along with a solid enterprise engineering background and can be credited with rebuilding the company’s technology team with a focus on high performance, using modern agile practices and continuous integration. Zuqair joined SquareTrade during the early stages of the company and was part of the original team that rolled out SquareTrade's first protection plan. Early in his career he served in a number of key roles in technology and product management. He also led the implementation of our first major consumer electronics retailer, and has continued to play a key role in implementing every new SquareTrade partner since then. He also held several technology and product strategy positions at the company. Zuqair holds a degree in electrical engineering from the University of Michigan, where he graduated with distinction and honors.

Kevin Gillan

Managing Director, Europe

Kevin Gillan

As SquareTrade's Managing Director for Europe, Kevin is responsible for driving the company's growth and international expansion. Before joining SquareTrade, Kevin served as Commercial Director for Best Buy Europe, where he developed the company's multi-channel launch strategy. Previously, he served as CEO for Geek Squad UK, where he was responsible for creating the joint venture between Best Buy and Carphone Warehouse. Additionally, he oversaw the launch of a number of mobile virtual network operators across Europe, including the very first one within Spain. Kevin began his career at Reebok International and later at Accenture, where he served as a management strategy consultant. Kevin received his undergraduate degree from Aston University (UK) and an M.B.A. from the Kellogg School of Management at Northwestern University.

Mike Zmugg

SVP, Revenue & Growth Strategy

SVP, Revenue & Growth Strategy

Mike leads SquareTrade’s strategic partnerships and is responsible for the development and growth of SquareTrade’s North American retail channel business. In addition to his work with retail partners, Mike oversees SquareTrade Go, an on-demand platform powering smartphone repair, home automation installation and other smart home services and led SquareTrade’s acquisition of iCracked, a leading national on-site, on-demand repair service. Prior to joining SquareTrade, Mike was a management consultant specializing in strategy and financial advisory services. He graduated from the University of California, Berkeley with degrees in Political Science and Legal Studies. Mike was named one of Dealerscope Magazine's 40 Under 40—40 men and women representing the industry's best and brightest who are recognized for their achievements early in their careers.

Brad Snyder

SVP, Revenue & Operations

Brad Snyder

As VP, Revenue & Operations Brad leads SquareTrade's North American account management, field sales, sales ops and channel marketing teams and is responsible for delivering on SquareTrade's revenue/P&L KPIs. Brad also leads cross-functional teams responsible for global strategy, product development, and business operations. Previously, Brad served as SquareTrade's General Counsel where he led SquareTrade's legal and compliance teams, which supported all aspects of SquareTrade’s domestic and international businesses and managed SquareTrade's product insurer relationships. Brad has a JD from Loyola Law and a BA from UC San Diego.

Colin Roughan

Managing Director, APAC

Colin Roughan

Based in Sydney, Australia, Colin is responsible for our Asia Pacific business. He joined SquareTrade in 2013 where he was CFO for SquareTrade Europe and has played a significant role in the growth of the company’s international operations. Colin has extensive experience in the device protection and telecoms sectors having previously worked with Asurion, Carphone Warehouse, Geek Squad and Talk Talk. Colin is a Fellow of the Institute of Chartered Accountants in the UK, trained with Arthur Andersen, and has a BSc in Economics from Warwick University.