Welcome to Squaretrade UK

Three Insurance Logo
SquareTrade Insurance logo
Register your policy File a claim
Register your policy File a claim
Three Insurance Logo
SquareTrade Insurance logo
Register your policy File a claim

Welcome to 

SquareTrade

Thanks for choosing SquareTrade to help protect the things that matter to you!

 

Just picked up a Three insurance policy? Great! To get the most out of your insurance make sure you register it online. It takes just 2 minutes and ensures you'll be able to file a claim quickly and easily whenever you need to.

Simply use the button below to register with your email. If you provided an email when purchasing your device, please use the same one.

Register your policy File a claim
Girl with damaged Three Insurance Device

 

 

What’s included in your insurance policy?

When you log in to your account, you’ll be able to see exactly what’s covered - no guesswork needed.

 

If you ever need the full details, you can always refer to your Terms & Conditions - everything is outlined clearly for your peace of mind.  

Terms & Conditions
Damaged Three device

Questions? We're here to help

Need help with your insurance plan?

Find answers fast in our Help Center — from setup to support.

Support
Family with Three Device

No matter what happened, start your claim here.

  • Make sure to have your device details and IMEI ready before you begin (this is a 15-digit number unique to each device). To find your IMEI, dial *#06# on your phone, or go to Settings > General > About and scroll down to the IMEI
  • In the portal, describe the damage or issue with the device and get your personalized resolution options
  • Pay the excess fee, if applicable, and you'll receive a confirmation email containing all the relevant information about next steps
File a claim
Squaretrade File a claim

How does it work?

Mail-in repair: this is how it works

Video:

Mail-in repair: this is how it works


 

Device exchange: this is how it works

Video:

Device exchange: this is how it works
 

SquareTrade YouTube-channel

See more videos on our YouTube-channel 

Go to YouTube
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SquareTrade Limited is registered in England (company no. 7165194) and is authorised under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England. SquareTrade Limited (registered number 538538) is authorised and regulated by the Financial Conduct Authority and STARR is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

The insurer of your policy is STARR. SquareTrade administers and handles claims under your policy on behalf of STARR.

SquareTrade Limited is VAT registered (GB 215332445), You can verify our authorisation from the Financial Conduct Authority on the Financial Services Register.

SquareTrade Limited is registered in England (company no. 7165194) and is authorised under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England. SquareTrade Limited (registered number 538538) is authorised and regulated by the Financial Conduct Authority and STARR is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

The insurer of your policy is STARR. SquareTrade administers and handles claims under your policy on behalf of STARR.

SquareTrade Limited is VAT registered (GB 215332445), You can verify our authorisation from the Financial Conduct Authority on the Financial Services Register.

Transforming Mobile Protection

Newsroom

Download SquareTrade’s Transforming Mobile Protection: Unlocking Digital Futures report now

Mobile protection

 

Transforming Mobile Protection: Unlocking Digital Futures

SquareTrade, an Allstate company, has partnered with The Future Laboratory, one of the world’s leading futures consultancies, to deliver a groundbreaking report on the trends reshaping electronic device protection. Drawing on The Future Laboratory’s proprietary trend database, analytical tools, and expert insights, this report examines key shifts in the mobile ecosystem over the next five years.

As users’ needs evolve, so must device protection. Today, personal devices have a dual value - encompassing both their physical hardware and the vast data they hold, linking users to digital worlds. With new technologies poised to transform these connections, the Transforming Mobile Protection report explores how this duality will continue to evolve and what it means for the future of device protection and the industry at large.

While no single solution can address the challenges of tomorrow, this report provides fresh insights into the drivers and trends set to reshape the mobile ecosystem, from the expanding roles of personal devices to the innovations industry players must prepare for.


 

Media Inquiries

For all media inquiries, please contact us at helloeurope@squaretrade.com.

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Terms

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SquareTrade Limited is registered in England (company no. 7165194) and is authorized under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England and both SquareTrade Limited (registered number 538538) and STARR are authorised and regulated by the Financial Conduct Authority.

The insurer of your policy is STARR. SquareTrade administers and handles claims under your policy on behalf of STARR.

SquareTrade Limited is VAT registered (GB 215332445), You can verify our authorisation from the Financial Conduct Authority on the Financial Services Register.

SquareTrade Limited is registered in England (company no. 7165194) and is authorized under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England and both SquareTrade Limited (registered number 538538) and STARR are authorised and regulated by the Financial Conduct Authority.

The insurer of your policy is STARR. SquareTrade administers and handles claims under your policy on behalf of STARR.

SquareTrade Limited is VAT registered (GB 215332445), You can verify our authorisation from the Financial Conduct Authority on the Financial Services Register.

MWC

SquareTrade at MWC 2025: Join Us in Barcelona! 

Woman with smartphone

 

We are excited to announce that SquareTrade will be attending Mobile World Conference (MWC) in Barcelona this coming March.

Our Global Team will be on-site, ready to connect, showcase our latest news, and discuss how we can help your business thrive in an ever-evolving tech landscape.

Come see us at the MWC Broadcast Studio on Tuesday 4th at 9.50, where we’ll share insights and expertise on the future of device protection and customer experience.

If you’re attending, we’d love to meet with you! Whether you’re a partner, client, or industry peer, we welcome you to book a meeting with us during the event.

See you in Barcelona! 


 

Connect with us

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sqt

SquareTrade Limited is registered in England (company no. 7165194) and is authorized under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England and both SquareTrade Limited (registered number 538538) and STARR are authorised and regulated by the Financial Conduct Authority.
SquareTrade Europe Limited (C90216) is authorized under the Maltese Insurance Distribution Act as an Enrolled Insurance Agent of Starr Europe Insurance Limited (“STARR Europe”) and Cardif-Assurances Risques Divers (“CARDIF”) (the insurers) to carry out general insurance business. Its registered office address is 9, Pope Urbanus VIII Street, Birkirkara, Malta, BKR1425. Both STARR Europe and SquareTrade Europe Limited are regulated by the Malta Financial Services Authority, and are co-manufacturers of the insurance products, for which STARR Europe provides cover and SquareTrade distributes, while CARDIF operates through its Austrian branch CARDIF Allgemeine Versicherung and is regulated by the French Autorité de contrôle prudential et de resolution (ACPR).
SquareTrade Europe B.V Limited (No. 0786.464.518) with registered office at Avenue du Port 86C (box 204), 1000 Brussels, Belgium (RPM/RPR Brussels), is authorised under the Insurance Distribution Directive as a mandated underwriter of Starr Europe to carry out general insurance business. STARR Europe is regulated by the Malta Financial Services Authority and SquareTrade Europe B.V is regulated by the Belgium Financial Services and Markets Authority.
SquareTrade Europe Limited has also been passported to write business in Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain and Sweden. Please refer to the Financial Services Register on the Malta Financial Services Authority website for more information.
SquareTrade Europe B.V Limited has also been passported to write business in Austria, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain and Sweden. Please refer to the Belgium Financial Services and Markets Authority Website for more information (https://www.fsma.be/en/party/squaretrade-europe).
The target market for each insurance product is set out in the relevant product terms & conditions which can be accessed via links on this website.
The target market for this website is customers who hold insurance policies distributed by SquareTrade Limited, SquareTrade Europe Limited and/or SquareTrade Europe B.V..

SquareTrade Limited is registered in England (company no. 7165194) and is authorized under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England and both SquareTrade Limited (registered number 538538) and STARR are authorised and regulated by the Financial Conduct Authority.
SquareTrade Europe Limited (C90216) is authorized under the Maltese Insurance Distribution Act as an Enrolled Insurance Agent of Starr Europe Insurance Limited (“STARR Europe”) and Cardif-Assurances Risques Divers (“CARDIF”) (the insurers) to carry out general insurance business. Its registered office address is 9, Pope Urbanus VIII Street, Birkirkara, Malta, BKR1425. Both STARR Europe and SquareTrade Europe Limited are regulated by the Malta Financial Services Authority, and are co-manufacturers of the insurance products, for which STARR Europe provides cover and SquareTrade distributes, while CARDIF operates through its Austrian branch CARDIF Allgemeine Versicherung and is regulated by the French Autorité de contrôle prudential et de resolution (ACPR).
SquareTrade Europe B.V Limited (No. 0786.464.518) with registered office at Avenue du Port 86C (box 204), 1000 Brussels, Belgium (RPM/RPR Brussels), is authorised under the Insurance Distribution Directive as a mandated underwriter of Starr Europe to carry out general insurance business. STARR Europe is regulated by the Malta Financial Services Authority and SquareTrade Europe B.V is regulated by the Belgium Financial Services and Markets Authority.
SquareTrade Europe Limited has also been passported to write business in Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain and Sweden. Please refer to the Financial Services Register on the Malta Financial Services Authority website for more information.
SquareTrade Europe B.V Limited has also been passported to write business in Austria, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain and Sweden. Please refer to the Belgium Financial Services and Markets Authority Website for more information (https://www.fsma.be/en/party/squaretrade-europe).
The target market for each insurance product is set out in the relevant product terms & conditions which can be accessed via links on this website.
The target market for this website is customers who hold insurance policies distributed by SquareTrade Limited, SquareTrade Europe Limited and/or SquareTrade Europe B.V..

Three Insurance Claims Validation

Three
Three
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sqt

SquareTrade Limited is registered in England (company no. 7165194) and is authorised under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England. SquareTrade Limited (registered number 538538) is authorised and regulated by the Financial Conduct Authority and STARR is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

The insurer of your policy is STARR. SquareTrade administers and handles claims under your policy on behalf of STARR.

SquareTrade Limited is VAT registered (GB 215332445), You can verify our authorisation from the Financial Conduct Authority on the Financial Services Register.

SquareTrade Limited is registered in England (company no. 7165194) and is authorised under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England. SquareTrade Limited (registered number 538538) is authorised and regulated by the Financial Conduct Authority and STARR is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

The insurer of your policy is STARR. SquareTrade administers and handles claims under your policy on behalf of STARR.

SquareTrade Limited is VAT registered (GB 215332445), You can verify our authorisation from the Financial Conduct Authority on the Financial Services Register.

Device Registration

Device Registration

Thank you for choosing our policy.

So that you can use your policy to the full extent, we ask that you register with us.

By submitting this form you accept the Terms and Conditions (click here to view the terms). This process is managed by SquareTrade Limited (registered in Malta, under company number C90216; registered address: Vision Exchange Building, Territorials Street, Zone 1, Central Business District, Birkirkara CBD1070, Malta).

Please fill out required fields in red

Receipt Information

Customer information

Required fields

We inform you that your personal data will be included in an automated file held by SquareTrade Limited (incorporated in Malta, under company number C90216; registered address: Vision Exchange Building, Territorials Street, Zone 1, Central Business District , Birkirkara CBD1070, Malta). Customers can exercise their rights of access, cancellation, rectification and opposition. The purpose of this data collection is to maintain the relationship with customers and to provide the services covered by this policy by SquareTrade or its affiliated companies, as well as to present all types of offers to the customer. For the fulfillment of the purposes described, you expressly consent to the assignment and treatment of your data.

Receipt Registration

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SQT
elisa_logo
SQT

ELISA | ALLSTATE

Receipt Registration

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SQT Office Lifestyle

Registration

First of all, we would like to thank you for purchasing the Plus Mobile Guarantee at a Media Markt center.

If you have purchased your Plus Móvil Guarantee through the “Annual Protection” card in the cash register area of ​​the store, please register your data and the purchase data of your device that you will find on your purchase ticket (not invoice) at through this app. Make the most of your policy! By submitting this form, you agree to the terms and conditions (click here for terms and conditions).

This program is underwritten by SquareTrade Europe Limited (Company registered in Malta with number C90216. Registered office: Vision Exchange Building, Territorials Street, Zone 1, Central Business District, Birkirkara CBD1070, Malta)

Please fill out required fields in red

Receipt Information

Customer information

Required fields

We inform you that your personal data will be included in an automated file held by SquareTrade Limited (incorporated in Malta, under company number C90216; registered address: Vision Exchange Building, Territorials Street, Zone 1, Central Business District , Birkirkara CBD1070, Malta). Customers can exercise their rights of access, cancellation, rectification and opposition. The purpose of this data collection is to maintain the relationship with customers and to provide the services covered by this policy by SquareTrade or its affiliated companies, as well as to present all types of offers to the customer. For the fulfillment of the purposes described, you expressly consent to the assignment and treatment of your data.
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elisa_logo
SQT

Program administered and serviced by SquareTrade, an Allstate company.

Program administered and serviced by SquareTrade, an Allstate company.

Device Data Registration

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SQT
3 logos
SQT

THREE | ALLSTATE

Device Data Registration

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SQT Office Lifestyle

Data register

First of all, we would like to thank you for purchasing the Plus Mobile Guarantee at a Media Markt center.

If you have purchased your Plus Móvil Guarantee through the “Annual Protection” card in the cash register area of ​​the store, please register your data and the purchase data of your device that you will find on your purchase ticket (not invoice) at through this app. Make the most of your policy! By submitting this form, you agree to the terms and conditions (click here for terms and conditions).

This program is underwritten by SquareTrade Europe Limited (Company registered in Malta with number C90216. Registered office: Vision Exchange Building, Territorials Street, Zone 1, Central Business District, Birkirkara CBD1070, Malta)

Please fill out required fields in red

Ticket Data

Format: DD/MM/AA

of your insured device.

Client Data

9-digit format without spaces.

Required fields

We inform you that your personal data will be incorporated into an automated data file owned and controlled by SquareTrade Limited (Company registered in England with number C90216. Registered Office: 5 Vision Exchange Building, Territorials Street, Zone 1, Central Business District, Birkirkara CBD1070, Malta) where the client can exercise the rights of access, cancellation, rectification and opposition. The purpose of said data is the maintenance of relations with the client and the provision by SquareTrade or its collaborating companies of the services insured in this policy, as well as the presentation to the client of all kinds of offers. That for the fulfillment of the purposes described, you expressly consent to its transfer and treatment.
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SQT

Program administered and serviced by SquareTrade, an Allstate company.

Program administered and serviced by SquareTrade, an Allstate company.

Newsroom Europe

press release

Allstate Protection Plans Announces Allstate Protection Plans Express for Retailers of All Sizes

July 13, 2021

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Press Releases

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News

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Awards

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Media Inquiries

For all media inquiries, please contact us at press@allstateprotectionplans.com.

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Our Capabilities

Our capabilities

what we do and how we do it

  • Market-leading customer experience
  • 24/7 instant claim resolution with omni-channel customer support
  • Fastest and most flexible resolution options
  • Pioneers of overnight replacements
  • Flexible repair options that fit customers' needs
Want to learn more? Get in touch Interested in being a part of our team?
Family taking selfie

What are the benefits of working with SquareTrade?

Many retailers worry that launching a protection program will be a complex, time-consuming, resource-intensive process. Plus, you may have real questions about the service that new, unknown providers can offer.

140+ million active customers

90 years of insurance experience globally as part of the Allstate Family of companies

24/7 omni-channel claim filing with instant claim decision

So, what do you get with a SquareTrade Insurance Plan?

Fast repairs or replacements

We get your customers back up and running quick and easy, without the hassle.
Your customers will always find a brilliant option that suits, whether it’s an in-store fix, an overnight repair or our seamless mail-in service.

Accident coverage for electronics and appliances

Plans for portable electronics as well as household appliances cover drops, spills, and life's accidents.

Free 2-way shipping

When repairs are needed, we pay for shipping to and from our repair centre.

Covers mechanical & electrical failures

Mechanical and electrical failures plus product breakdowns are covered after the manufacturer's warranty expires.

No hidden fees

We cover 100% parts and labour for all approved claims with no hidden fees. (Some plans do include an excess fee).

Easy online claims, 24/7

Your customers can file a claim online anytime, anywhere. Most online claims take less than 10 minutes and are instantly approved. If customers prefer to speak to us, we operate an omni-channel model with voice or messaging through chat, SMS, WhatsApp or email.

Food spoilage

Selected refrigerator and freezer plans cover up to £300 of spoiled food caused by the mechanical failure of the protected appliance.

Missed laundry

Selected washer and dryer plans cover up to £50 for missed laundry caused by mechanical failure of the protected appliance.

Accessories cover

As well as the actual devices, we cover the accessories that come with the device at purchase. From chargers to headphones, we take care of all the bits and pieces.

What do SquareTrade Insurance Plans cover?

  • mobile

    Mobile

  • laptops & tablets

    Laptops & Tablets

  • major appliances

    Major Appliances

  • mobility

    Mobility

  • more

    And More

Want to know why our Customer Experience is market-leading?

We’re speedy with responses

  • Our customer service is market leading (NPS & CSAT).
  • We offer 24/7 online support in all of our markets
  • We respond to all customer messages before 6pm the same day

We make it easy to get in touch

  • We offer self service options and first class customer support through our omni-channel approach
  • We also give customers the chance to get in touch online, by phone or social media
  • Whether via phone call or email, we give customers the option of how they’d like us to contact them about their queries 
Customer service

Any other questions? We’d love to hear from you

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