Welcome to Squaretrade UK

Welcome to

SquareTrade

Thanks for choosing SquareTrade to help protect the things that matter to you!

Just picked up a Three insurance policy? Great! To get the most out of your insurance make sure you register it online. It takes just 2 minutes and ensures you'll be able to file a claim quickly and easily whenever you need to.

Simply use the button below to register with your email. If you provided an email when purchasing your device, please use the same one.

Girl with damaged Three Insurance Device

What’s included in your insurance policy?

When you log in to your account, you’ll be able to see exactly what’s covered - no guesswork needed.

If you ever need the full details, you can always refer to your Terms & Conditions - everything is outlined clearly for your peace of mind.

Terms & Conditions

Questions? We're here to help

Need help with your insurance plan?

Find answers fast in our Help Center — from setup to support.

Support

No matter what happened, start your claim here.

Make sure to have your device details and IMEI ready before you begin (this is a 15-digit number unique to each device). To find your IMEI, dial *#06# on your phone, or go to Settings > General > About and scroll down to the IMEI
In the portal, describe the damage or issue with the device and get your personalized resolution options
Pay the excess fee, if applicable, and you'll receive a confirmation email containing all the relevant information about next steps

File a claim

How does it work?

Video:

Mail-in repair: this is how it works

Video:

Device exchange: this is how it works

See more videos on our YouTube-channel

Go to YouTube

SquareTrade Limited is registered in England (company no. 7165194) and is authorised under the Insurance Distribution Directive as an agent of Starr International (Europe) Limited (“STARR”) to carry out general insurance business. Its registered office address is 2nd Floor, 5 Golden Square, London W1F 9BS, England. SquareTrade Limited (registered number 538538) is authorised and regulated by the Financial Conduct Authority and STARR is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

The insurer of your policy is STARR. SquareTrade administers and handles claims under your policy on behalf of STARR.

SquareTrade Limited is VAT registered (GB 215332445), You can verify our authorisation from the Financial Conduct Authority on the Financial Services Register.